How to Use the Marpai Health Provider Portal

1. Introduction to the Marpai Health Provider Portal

Welcome to the Marpai Health Provider Portal, a comprehensive tool designed to streamline your workflow and improve patient care. Whether you are managing patient information, scheduling appointments, or handling billing, the portal offers a centralized platform to enhance efficiency and accuracy.

2. Accessing the Portal

Step-by-Step Instructions to Log In or Register:

1. Visit the Marpai Health website.
2. Click on the ‘Provider Portal’ link located at the top right corner of the homepage.
3. Log In:

• If you already have an account, enter your username and password, then click “Log In.”

4. Register:

• If you are a new user, click “Register Now.”
• Fill out the registration form with your practice’s details.
• Check your email for a verification link and follow the instructions to complete your registration.

3. Navigating the Dashboard

Upon logging in, you will land on the dashboard—your command center. Here’s a quick guide to the main features:

• Patient Overview: Access summary details of your patients.
• Appointments: View upcoming and past appointments.
• Billing: Manage invoices and payment statuses.
• Messages: Secure communication with your team and patients.

4. Managing Patient Information

How to Input, Update, and Access Patient Records Securely:

1. Input New Patient Information:

• Go to the “Patients” tab and click “Add New Patient.”
• Fill in the necessary information and save.

2. Update Records:

• Select the patient from your list, make the required changes, and click “Save.”

3. Access Records:

• Use the search function to quickly find patient profiles.
• View detailed medical histories, treatment plans, and notes.

5. Appointment Scheduling

Instructions on How to Create, Modify, and View Appointments:

1. Create an Appointment:

• Navigate to the “Appointments” tab and click “Schedule New.”
• Select the patient, date, time, and type of appointment.
• Click “Save” to confirm.

2. Modify an Appointment:

• Find the appointment in the calendar view.
• Click on it, make the necessary changes, and click “Update.”

3. View Appointments:

• Use the calendar or list view to see all upcoming and past appointments.

6. Billing and Invoicing

Overview of the Billing System and How to Generate Invoices:

1. Generate an Invoice:

• Go to the “Billing” section and click “Create Invoice.”
• Select the patient and add services rendered.
• Click “Generate” and review the invoice before sending it.

2. Manage Payments:

• Track payment statuses and send reminders for unpaid invoices.

7. Security Measures

Information on Security Protocols to Protect Data:

• Data Encryption: All patient and provider data is encrypted during transmission and storage.
• Secure Login: Multi-factor authentication ensures that only authorized users can access the portal.
• Compliance: Adheres to HIPAA and other relevant healthcare regulations to protect patient privacy.

8. Troubleshooting and Support

Common Issues and How to Resolve Them:

• Forgot Password:
• Click “Forgot Password” on the login page and follow the instructions to reset it.
• Technical Issues:
• Check the FAQ section for common troubleshooting tips.
• Contact support via live chat, email, or phone for assistance.

9. Conclusion

Explore all the features and benefits of the Marpai Health Provider Portal to streamline your practice and improve patient care. Ready to get started? Log in now and experience the difference.

Case Study Example:

“Dr. Smith’s Clinic” – Dr. Smith uses the Marpai Health Provider Portal to streamline patient management. The portal’s appointment scheduling feature has reduced no-shows by 20% and increased patient satisfaction due to timely reminders.

Testimonial:

Nurse B highlights the secure messaging feature of the Marpai Health Provider Portal, which has improved team communication and patient care.

Call to Action:

Ready to revolutionize your healthcare practice? [Login/Register] at the Marpai Health Provider Portal today!

By following these steps, healthcare providers can maximize the benefits of the Marpai Health Provider Portal, ensuring a seamless and efficient workflow.